1.1. Welcome to www.corkstylart.com, an online store selling cork products. Purchases of products in this site are subject to the conditions described below. Please read these terms and conditions of use, because they govern your access to this site, as well as how you use it. By accessing or using this site, you express the full and unconditional acceptance of these terms and conditions of use, as well as any statements, restrictions or standards that can be set for specific sections or Services. If you do not want to accept the practices described in these terms and conditions, please do not use this Site.
2.1 These contractual general conditions or other individuals that can come to establish, regulate relations between the company Ornamentelegante – Artigos de cortiça Unipessoal, Lda, based in Afonsina Street, No. 231, Pedroso, Portugal, Nif 509 708 447, and third using this page, hereinafter referred as clients. It is understood by "product" the object of the purchase contract merchandise.
3.1 The Cork&Stylart site belongs to the company Ornamentelegante – Artigos de cortiça Unipessoal, Lda, with NIF509708447 and related services are offered to you according to the following Terms and Conditions and any rules published on the website. Please read the Terms and Conditions before you make any order in www.corkstylart.com. We recommend that you keep a copy of the Terms and Conditions for future reference. By using the services offered by this site, the client recognizes and accepts that will apply all the terms and conditions set forth in these general conditions.
4.1. In compliance with Law No. 67/98 of 26 October on the Protection of Personal Data (Portugal), we inform that the processing of personal data collected in www.corkstylart.com site is the responsibility of Ornamentelegante – Artigos de cortiça Unipessoal, Lda, based in Afonsina Street, No. 231, Pedroso, Portugal, registered at the Commercial Registry of Cascais under the Nif 509708447. Personal data is processed by computer and is designed to deliveries corresponding to your orders, the respective administrative support, and statistical purposes.
You have the right to request a copy of your personal information at any time, writing for the address found in "Address" on the website. We reserve the right to charge a reasonable small fee for effect.
You have the right to ask us to correct or update your personal information in accordance with the Law on Data- Protection Act 67/98 (Portuguese).
We can (as our representatives or subcontractors) using your personal information to process your order, answer your questions and record keeping purposes. The customer authorizes such use.
Customer acknowledges that certain parts of the service offered on the site are provided by third party service providers and not by us. You authorize us to pass your personal information to these third party service providers for purposes of analysis of your order, answer your questions and for record keeping purposes.
We may wish to contact you occasionally to inform you of our other articles and services and / or provide information to third parties so that can contact you occasionally to inform you of their articles and services. If you want us to do may "choose to participate," indicating that when you send the forms via the website, or by writing to us or sending an e-mail at any time.
-Registration: To be client of the site www.corkstylart.com you should proceed to the registration.
-Password: Access is restricted to every client and guaranteed by the use of a login and a password chosen by you. Must keep strictly confidential keyword, not revealing and not sharing with third parties. You are entirely responsible for the use of your password and any orders placed with the same, even without your knowledge and all the information we receive through your e-mail address and / or keyword. Must notify immediately the site www.corkstylart.com, the unauthorized use of your email and / or password or any other situation of your knowledge that might put in question the safety of the site.
-My Account: Users of this site is responsible for the access elements to your account in order to ensure the confidentiality of your data. By doing "login" may make changes of your personal data, edit your mailing list, see orders placed or change your password. In cases of unauthorized use of the site and whether the applicable legal procedure, the Cork&Stylart reserves the right in particular, make the cancellation of the registration of the user, removal of orders and any other type of user content.
5.1 You cannot order products through this website if you are under 16 years and, if older than 16 years can only make orders with permission from a parent or guardian. We reserve the right to only accept orders placed by older 18 years. We also reserve the right to refuse to provide to any person or company, or cancel orders according to our criteria because, for example, the product already is not in stock or available, because we cannot comply with the delivery date requested or because of an error in the price on our site, as referred to in clause 7.1, in which case we will notify by e-mail and will not process your order. If you have already made the payment of products, we will as soon as possible, making the refunding of all including any delivery costs charged.
5.2 By placing an order you are expressing full acceptance of product characteristics, price and delivery / execution time.
5.3 After making an order you will receive an e-mail accusing our receipt of the order. This does not mean that your order has been accepted. Your order only constitutes an offer that is made in the purchase of a product. All orders are subject to our acceptance and availability, we will confirm such acceptance by sending you an e-mail to confirm that the product was sent (the Order Confirmation). The contract between us (Contract) will only be considered celebrated when we send the Order Confirmation and will end after the full acceptance of the product (non-refundable) by the customer.
5.4 The Contract refers only to products whose dispatch we have confirmed in the Order Confirmation. We will not be obliged to provide any other products that may have been part of your order unless and until the delivery of these products has been confirmed in a separate Order Confirmation.
6.1 We try to deliver you the product at the place of delivery requested by you in order, try to ensure that supplies your correct address and contact, and that is someone available to welcome the package on delivery day, on pain of the same be returned.
6.2 Deliveries are made worldwide and carried out by specialized companies for that purpose. The amount to be charge for shipping will be automatically calculated when drawing up the purchase and varies depending on the delivery location and the weight of the goods in question. In the "Shipping costs" section will see the shipping costs and the estimated time.
6.3. We work with CTT and TNT.
Portugal Continental
Registered post till 2 Kgs - Up to 2 business days
Over 2 Kgs – Up to 3 business days
Autonomous regions (Madeira and Azores)
Registered post till 2 Kgs - Up to 3 business days
Over 2 Kgs – Up to 15 business days
European area
Registered post till 2 Kgs - Up to 3 business days
Over 2 Kgs – between 3 to 10 business days
Rest of the world
Registered post till 2 Kgs - Up to 6 business days
Over 2 Kgs – Up to 15 business days
6.4 If you order products on our website, for delivery in Europe and/or in the rest of the world, your order may be subject to import duties and taxes when your order reaches that destination. Note that we have no control and cannot predict the amount thereof.
6.5 The client will be responsible for paying any duties or import taxes. Please contact your local customs for more information before making the order.
6.6 The customer is obliged to comply with all laws and regulations applicable in the country that are intended Products. We are not responsible for their failure to comply with any laws. The Ornamentelegante, Lda is not responsible for shipments made to countries where the applicable law does not allow the entry of natural products and is the customer's responsibility the seizure of the respective order. For more information contact us before ordering.
6.7 We try to deliver within the time specified by us when ordering the products, but cannot guarantee any exact dates of delivery.
6.8 We will seek inform you if there is a possibility that we cannot meet the expected delivery date, but, to the extent permitted by law, we will not be responsible for any losses, liabilities, costs, damages, charges or expenses arising from late delivery.
6.9 On delivery of the product, you may be asked to sign the delivery. You agree to inspect the product for any errors, defects or damage before signing the delivery. You need to keep the receipt of the product delivered in the event of any future discussions with us about the products.
6.10 All product risks will pass to the customer after delivery, except that if the delivery is delayed due to a failure to perform its obligations under a contract, the risk will be broadcast on the date where the handover would have occurred if not for the non-compliance. From the time the risk passes to you, we will not be responsible for loss or destruction of the product. Products are your upon receipt by us of full payment including all applicable delivery costs.
If you have questions, contact us at the number +351 917692839 (call to a Portuguese mobile line) or by email geral@corkstylart.com
7.1 All prices and offers remain valid in terms that are occasionally advertised. The price of a product in euros, presented at the site at the time the order is accepted, will be honored, except in cases of obvious error.
7.2 Prices shown on the site are in Euros and include VAT at the applicable rate. Unless otherwise stated, these prices do not include delivery costs, which will be added to the total amount due.
7.3. Orders can be paid by bank transfer, ATM or Visa and MasterCard. In the case of Bank Transfer always mention your order number on the receipt. The Cork & Stylart assumes no responsibility for any delays caused by the absence of this information. The evidence shall be sent with your order number indication to the e-mail: geral@corkstylart.com. If the credit / debit card is not denominated in Euros, the final price will be calculated according to the exchange rate applicable on the date on which the issuer of your card to process the transaction.
7.4 Our site includes a large number of Products and it is always possible that, despite all our best efforts, some of the products listed on our site may have prices listed incorrectly. Usually we check the prices as part of our shipping procedures, so that the correct price of the Product is less than the price for us referred, we will charge the lower price when sending the Product. If the correct price of the product is higher than indicated by us on our website, normally, according to our criteria, we will contact you for your instructions before shipping the Product, or reject your order and will notify you about that rejection.
7.5 We have no obligation to provide you with the Product with the incorrect price (lower), even after sending an Order Confirmation if the price error is obvious and unmistakable and could be reasonably recognized by you as a price error. In this case we proceed to the cancellation of the order and immediately refund the amounts paid by the customer.
7.6. Payment can be made by Visa or MasterCard, as well as any other methods that may be occasionally clearly advertised on the site. The customer confirms that the credit / debit card that is being used is yours or that has been specifically authorized by the credit / debit card to use it. All credit card holders / debit card are subject to validation checks and authorization by the card issuer. If the issuer of your payment card refuses to authorize payment to Ornamentelegante, we will not be responsible for late delivery or non-delivery of the same. If authorization and validation are refused, we reserve the right to cancel your order. By submitting an order through the website you warrant and ensures that the data for payment shown in your order are valid and correct and when your order is accepted and processed by us, payment will be made in full and the customer gives us hereby authorized to make other checks that we consider appropriate.
8.1 We can choose to make certain promotions during the year. We reserve the right to change or terminate a promotion at any time without notice, and these promotions are offered while stocks last. Any offer codes remain our property and are not transferable and cannot be reproduced in any way, or used in conjunction with any other offer.
9.1 A client may cancel a Contract at any time, within fourteen business days from the day you received the products. In this case, you will receive a full refund of the price paid for the Products on the account, credit card or debit card used for payment. Unless the product is defective or does not match the described, the client is responsible for the delivery cost and the cost of returning the Product.
9.2 The consumer cannot freely terminate the contract if the product has been made to order and / or with your specifications.
9.3 To cancel a Contract must inform us by writing. We must also return the product (s) immediately, in the same condition who received them and at your own risk. You may not remove any security tags, or other from the Product. You have a legal obligation to take reasonable care of the Products while they are in your possession. If you do not fulfill this obligation, we may have the right to bring a damages action.
9.4 As a consumer has legal rights in relation to products which have defects, or not corresponding to that described, not affected by your right of return and the steady repayment of this clause 9.
10.1 We will refund most purchases if returned in the condition in which they were sold within 14 days, counting from the day following the receipt of the products, according to Clause 9.1, except purchases of goods that have been ordered by measure and / or the consumer's specifications, in accordance with Clause 9.2. Refund will be made only if the products are not used and are returned in original condition, as described in Section 9.3.
10.2 If you decide to return the products, for whatever reason, cannot use them and will have to treat all products with extreme care while they remain in your possession. Articles must be returned intact, in good condition, with the respective original packaging and as soon as possible. You cannot remove any security tags, or others in the product. We cannot accept the return of any article, for which it is evident that these instructions were not followed.
Returns procedure
10.3 In order to process your refund quickly and efficiently you will have to fill out the return form of your bill and return articles. All returns must be sent to the address below
Name: Ornamentelegante – Artigos de cortiça Unipessoal, Lda
Street: Rua Afonsina Nº231
Postal Code: 4415-142 Pedroso
Country: Portugal
Please note: The article is your responsibility until arrive to our office and be accepted by us. For your own protection, we recommend that you send the product using a delivery service that holds the value of the items. We recommend using a carrier service with insurance. The article return cost is your responsibility, unless they are defective as confirmed by us.
Articles with Defective or Incorrect and Refunds
10.4. If the product you receive is defective or if you received a different item that you ordered, please contact us by email geral@corkstylart.com or call to +351 917 692 839 (call to a Portuguese mobile line). Indicate the number of the order reference, your name and address, telephone number and product data as well as the reason for return and whether to refund or replacement.
10.5 When you return us a product for a refund:
(a) Because you canceled the agreement executed between us, within the deadline for withdrawal of fourteen days, we will process the refund due as soon as possible, in any case, within 14 days from the day you made the cancellation notice and upon receipt by us of the product. In this case we fully refund the price of the Product. However, you will be responsible for delivery and shipping costs of the returned product. The refund will be paid only after receipt of the product by us.
(b) for any other reason, including defective products, we will examine the returned Product and we will notify you of your refund via e-mail within a reasonable time. If the refund is confirmed by us, we will process the refund normally due to it as soon as possible, in any case, within 14 days from the date on which we confirmed to you by e-mail that you have entitled to repayment by virtue of Product defect. Products returned by you because of a defect that has been confirmed by us will be fully repaid, including repayment of delivery costs for the initial shipping of the article as well as the cost incurred by you in returning the item. In all other cases the customer will be responsible for the delivery cost and the return of the item cost.
(c) We only make the refund of any amount received using the same payment method originally used by you to pay your purchase.
11.1. We guarantee that any Product purchased through our site is of good quality and suitable for the purpose for which products of that kind are usually provided.
11.2. The description, image and any other information of a product displayed on this site may change without notice. The images that illustrate each product may differ from the delivered product.
11.3 Were taken every care in the preparation of this site to ensure that the articles and conditions are described accurately. There may be, however, occasionally technical inaccuracies and / or typographical errors. Occasionally there may be slight variations on the style or color reproduction or in the text descriptions. As the colors you see will effectively depend on your monitor, we cannot promise or guarantee that the display of any color on your monitor effectively reflects the color of the product delivered to you. To the extent permitted by law, we cannot be held responsible for any direct and consequential damages related to the accuracy of the information contained in any of the sections of this site, the same arises out of any breach of duty, breach of contract, negligence or other way.
11.4 If we don`t comply these terms, we are responsible for the loss or damage suffered by you which are a predictable result of our breach of these Terms or our neglect [but we are not responsible for any loss or damage which is not expected]. Loss or damage is foreseeable if it is an obvious consequence of our failure or has been contemplated by you and us at the time of celebration of this contract.
For all stages of access to the site, the ordering process, to delivery or the posterior services, Ornamentelegante – Artigos de cortiça Unipessoal, Lda has only an obligation of means. The Ornamentelegante – Artigos de cortiça Unipessoal, Lda excludes any warranty and responsibility for any inconvenience or damage inherent in the use of Internet network, in particular a disruption of service, external intrusion or presence of computer viruses, or any case force majeure so classified by the jurisprudence of courts, to the extent permitted by applicable law.
11.6 The items sold are described and presented on the site with maximum possible accuracy. If, despite all our precautions, errors occur on the site, the Ornamentelegante – Artigos de cortiça Unipessoal, Lda, will not be held responsible for this. Except in case of guarantee, any operation elapsed between Cork & Stylart and their users, not contested within 6 months cannot give rise to any claim.
In no event shall Cork & Stylart be responsible for any indirect, incidental, or consequential damages, whether any nature, which may arise in connection with their products, their use, sale or this site.
12.1 Applicable laws require that some of the information or communications we send to you are in writing. When using our website, you agree that our communication is mostly electronic. We will contact you by e-mail or we will inform you by posting notices on our website. For contractual purposes, the customer accepts these means of electronic communication and acknowledge that all contracts, notices, information and other communications that we send you electronically satisfy any legal requirements that require that such communications be in writing. This condition does not affect your statutory rights, as unsolicited communications will be sent only after prior consent.
13.1 By placing the order through our website, the client ensures that: (a) has legal capacity to celebrate binding contracts; and (b) has at least 16 years. We can perform at our website links to sites of other people, whether or not our subsidiaries. We cannot make any commitment that the products you buy to a third party sellers through our site, or to companies which have a link displayed on our website are of satisfactory quality and we absolutely DISCLAIM any such guarantees. This LIABILITY DISCLAIMERS does not affect your statutory rights against the third party seller.
14.1 We are not responsible for any failure to comply or delay in fulfilling any of our obligations under the Contract that is caused by any act, event, omission, non-occurrence or accident beyond our reasonable control, include (without this constituting a limitation ), labor action, civil unrest, war, riot, act of terrorism, fire, explosion, storm, flood, any natural disaster, impossibility of the use of appropriate means of transport, technological problems or communication (Event of Force Majeure). Our compliance, under any Contract is deemed to be suspended for the period that the Force Majeure Event subsists and there will be an extension of the deadline for compliance corresponding to that term. We will make every effort to stop the Event of Force Majeure or to find a solution by which obligations under the Contract may be performed despite the Force Majeure Event.
15.1 If we do not insist, at any time during the term of the Agreement, in strict compliance with any of our obligations under the Contract, or any of the terms and conditions, or not exercising any rights or means of redress to which we are entitled under the Agreement, this does not constitute a waiver of those rights or means of redress, and does not exempt compliance with the customer these obligations. Our waiver in respect of any default shall not constitute a waiver of any subsequent breach. No waiver by us to these terms and conditions take effect unless it is expressly declared waiver and communicated to you in writing.
16.1 We have the right to review and change occasionally these terms and conditions and their revision will be posted on our website.
17.1 To the sales conditions presented applies the Portuguese law. In the absence of resolution by agreement of the parties, any dispute arising out of these Terms and conditions will be submitted to the competent Portuguese court.
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